Frequently Asked Questions

How do I book accommodation?

To book, select your preferred accommodation, specify check-in and check-out dates, number of guests, and follow the on-screen instructions to complete your booking.

Can I cancel a booking?

Yes, cancellation is possible according to the cancellation policy specified at booking. Usually, a full refund is possible when canceling a certain period before the check-in date.

How do I pay for a booking?

Payment is made online through a secure payment system. We accept major bank cards. The payment is processed securely.

What is included in the price?

The price includes accommodation rental for the specified dates. Additional services (cleaning, parking, etc.) may be paid separately. Details are specified in each property's description.

Can I register on the website?

Yes, registering on the website allows you to book faster, track your orders, and manage your profile.

How do I contact support?

You can reach us via the contact details on the Contact page or create a support ticket in your personal account.